Frequently Asked Questions

Yes! StarWhisper has a permanently free tier with 500 words per day. This includes local transcription with the Tiny model, GPU acceleration, and all basic features. Pro is available as a subscription for unlimited usage, larger models, file transcription, and OpenAI API access.

Yes. After downloading an AI model, StarWhisper can transcribe in Local Mode without uploading audio for transcription. If you use Cloud Mode, audio is sent to the selected cloud transcription provider.

Accuracy depends on the model you choose:

• Tiny: ~85% accuracy (quick notes)
• Base: ~90% accuracy (general use)
• Small: ~94% accuracy (recommended)
• Medium (Pro): ~96% accuracy (professional)
• Large (Pro): ~98% accuracy (maximum accuracy)

Accuracy also depends on audio quality, microphone quality, and speaking clarity.

There are two ways to start recording:

• Click: Left-click the violet recording circle
• Hotkey: Press Ctrl + Space

When recording, the circle turns orange and pulsates with your voice. Click again or press the hotkey to stop.

After transcription completes, the text is automatically copied to your clipboard. Simply click where you want the text and paste with Ctrl + V (or Cmd + V on Mac).

File transcription is a PRO feature. Pro users can transcribe audio and video files (MP3, WAV, M4A, MP4, AVI, etc.) up to 1 hour in length. Support for batch processing multiple files is included.

Most standard microphones work with StarWhisper. For best results:

• USB Condenser Microphones - Best accuracy (Blue Yeti, Audio-Technica AT2020)
• Headsets - Consistent positioning (Jabra, Plantronics)
• Built-in Laptop Mic - Works for casual use

Yes! If you have an NVIDIA GPU (GTX 900 series or newer), StarWhisper can use GPU acceleration for up to 10x faster transcription. GPU acceleration is optional and can be enabled/disabled in settings.

StarWhisper supports 50+ languages with auto-detection. Major languages include English, Spanish, Chinese, Hindi, Arabic, Portuguese, Russian, Japanese, Korean, French, German, and Italian. Setting a specific language improves accuracy by 2-3%.

Yes! StarWhisper has two modes:

• Local Mode: Audio is processed entirely on your computer. Nothing is transmitted anywhere.
• Cloud Mode: Audio is sent to OpenAI for transcription. Audio is not stored by OpenAI after processing.

You choose which mode to use for each recording.

StarWhisper can support HIPAA-sensitive workflows when configured for Local Mode, because transcription can run on the user's device without uploading audio for transcription. This is not a HIPAA certification or legal determination. Each practice should review workstation security, retention, access controls, update behavior, and Cloud Mode settings with its own compliance program.

Check these things:

1. Ensure microphone is connected and not muted
2. Check Windows microphone privacy settings
3. Close other apps that might be using the microphone
4. Try a different USB port for USB microphones
5. Test microphone in Windows Sound Recorder app

Improve accuracy with these tips:

• Speak clearly at a moderate pace
• Reduce background noise
• Move microphone closer (6-12 inches)
• Set specific language (don't use auto-detect)
• Use a better quality microphone
• Upgrade to Medium or Large model for professional work